Learning and Development Services

We deliver bespoke, engaging, and effective learning and development programmes that meet the needs of your organisation and its people. The range of training, coaching, and facilitation that we offer covers a broad spectrum of needs.

Management & Leadership Developement

Popular Courses delivered by our learning and development team.

Management Training

  • Getting the most from your appraisals – appraiser workshop
  • Getting the most from your appraisals – appraisee workshop
  • The Essentials of Leading a Team
  • Courageous Conversations
  • Supervisory Skills
  • Recruitment and Selection

Practical Skills for Managers

  • Module 1 Managing Yourself
  • Module 2 Motivating and Developing Others
  • Module 3 Managing and Enhancing Performance
  • Module 4 Understanding and managing stress & managing
    teams

Personal Development

  • Making Brilliant Presentations
  • Personal effectiveness
  • Essential Communication Skills
  • Advanced Communication Skills
  • Managing Your Workload
  • Steps into Management
  • Know Your Strengths

Customer Service Training

  • Great Frontline Customer Service
  • Managing difficult customer interactions

Team Development

  • The Myers Briggs Type Indicator and Team Development
  • Bespoke aways days
  • Tteam building
  • Team coaching
  • Team facilitation

Download a Copy of ” Our Popular Courses Brochure

There are no ‘off the shelf’ packages relying on a painting-by-numbers methodology. What we do is governed by what you need. We offer a range of training courses tailored to the exact requirements of the client a selection as outlined in  the pdf brochure.

Download Link: Our Popular Courses Brochure PDF

For more information about finding and planning the perfect course for your organisations needs connect with us using the enquiry form or drop us an email
info@shepherd-associates.co.uk

 

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