Learning and Development programmes and events. Enhance and hone the skills of your staff, managers and leaders with us.
Our clients range from world class, large organisations to small charities and businesses.
Management & Leadership Development
Like the best teachers, the best managers stay long in the memory. They inspire…
Customer Services
Regardless of how good your products or services are, being able to consistently deliver …
Personal Development
We provide a wide range of courses to cater for the specific requirements of each of your employees.
Coaching
Coaching provides a safe space for individuals to think out loud in a supportive and confidential environment. We focus our coaching…
Consultancy
Consultancy in its purest sense is about making organisations think differently…
Team Development & Facilitation
Today’s businesses and organisations are increasingly having to deliver …
Psychometrics
In today’s lightning-quick world where everyone wants everything done yesterday…
MBTI
At work, do you ever get frustrated or baffled as to why others don’t get your ideas…
‘Learning works best when people enjoy it’ – Louise Shepherd, Founder
About Us
We can tell you we have three decades’ experience in learning and development working with the private, public and third sectors, giving them first-class training that makes them more efficient, more productive and helps to manage increased demand at a time of dwindling resources.
We can tell you we create bespoke, creative, fun courses that add real and long-term value to your service offering.
We can also tell you that we passionately believe that the public and those who serve them should benefit from the best possible levels of service and care.
But everyone’s going to tell you that.
what makes us different learning and development specialists? What makes Imperial College London, the NSPCC, Wright & Wright Architects, Notting Hill Housing, The Institute of Cancer Research, Vitacress and the Bar Standards Board come back time and time again?
It’s simple but incredibly effective.
- We deliver exciting and engaging programmes that put delegates in real-world management and customer service situations
- We address specific skills gaps
- We provide training both ‘in person’ and via a choice of online platforms including Zoom, Skype, Microsoft Teams
- We use scientifically-proven assessment techniques to enhance understanding and outcomes for individuals and teams
- We are your learning and development partner, not an ad-hoc training provider. There’s a big difference
- We do it all under the watchful eye of Louise Shepherd, one of the industry’s most sought-after and respected corporate trainers
‘The Practical Skills for Managers course is some of the most helpful training I’ve taken so far. The online sessions via Zoom are engaging, collaborative and fun.’ – Manager, City, University of London
Our facilitators use creativity, theatre and a wealth of first-hand corporate experience to design and deliver exceptional management development courses that meet the requirements of a constantly-changing set of needs and priorities.
There are no ‘off the shelf’ packages relying on a painting-by-numbers methodology. What we do is governed by what you need. We can conduct one-off courses that address a specific skills gap or large-scale, extended programmes of learning and development to bring about a significant and lasting culture change.
Do you want…
- …to increase employee engagement, morale and motivation?
- …to support your employees respond and work together effectively whilst working remotely?
- …to dramatically improve your customer service provision?
- …your staff to buy in to a collective and supportive vision?
- …managers who are also leaders, maximising performance at every turn?
If you have answered ‘yes’ to any of the above, call us today on 07732 780 328 or email info@shepherd-associates.co.uk today to find out how we can support your learning and development needs.
